Your Privacy Matters – Built on Trust, Secured with Care

Welcome to My Bill Mate. We value your trust and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, share, and safeguard your data when you use our mobile app, website, and related services (collectively, the “Services”).

By using My Bill Mate, you agree to this Privacy Policy. If you do not agree, please do not use our Services.

1. Information We Collect

To provide our Services effectively and securely, we may collect the following types of information:

Personal Information

• Full name, email address, phone number, date of birth, and residential address
• Government-issued ID and documents for KYC verification
• Transaction details such as payment amounts, timestamps, and merchant information
• Device information including IP address, operating system, browser type, and usage data
• Location data (only when necessary for security or location-based features)

2. How We Use Your Information

Your data helps us provide you with a seamless and secure experience. We use your information to:

• Verify identity and complete KYC as required
• Process payments and manage transactions
• Protect your account and prevent fraud
• Improve, personalize, and enhance user experience
• Comply with regulatory and legal obligations

3. Sharing Your Information

We do not sell your personal data. We only share it when necessary and with trusted parties:

• Banks, payment processors, and financial partners to complete transactions
• Regulatory or legal authorities, if required under applicable law
• Technology and service providers who help us deliver and improve our Services

All partners and vendors are bound by strict data protection standards.

4. Data Security

We take data protection seriously and use multiple safeguards to secure your information:

• End-to-end encryption of sensitive data
• Role-based access control for authorized personnel only
• Regular system audits and compliance checks

While we implement strong security measures, we also encourage users to protect their credentials and avoid sharing login details.

5. Cookies and Tracking

We may use cookies or similar technologies to enhance user experience, gather usage analytics, and personalize content. You may control cookies through your browser or device settings.

6. Your Rights

As a user, you have the right to:

• Access the personal data we store about you
• Request correction of inaccurate or outdated information
• Request deletion of your data (subject to legal or regulatory requirements)

To exercise these rights, please contact us at: support@mybillmate.com

7. Children’s Privacy

My Bill Mate is intended for users aged 18 and above. We do not knowingly collect data from children under 18 years of age.

8. Changes to This Policy

We may update this Privacy Policy from time to time. When we make significant changes, we will notify you via the app or website. Please review this page periodically for the latest version.

9. Contact Us

For questions, concerns, or data-related requests, please contact:

My Bill Mate – Privacy Team
📧 Email: support@mybillmate.com

By continuing to use My Bill Mate, you confirm that you have read, understood, and agreed to this Privacy Policy and our practices.